If for any reason you're not satisfied please call the office at 845-471-1071. We're not satisfied until you are.
Wayne M. - Wappinger Falls, NY
I am glad that I waited to have your company do this repair and have enjoyed the quality service from estimate to project completion. Especially, the excellent communication from Tracey regarding timing and rescheduling. It has been a good experience with a quality result.
Janet & Danny S. - Rhinebeck, NY
I am so very impressed with Hudson Valley Chimney Service. Our liner was so compromised that our oil company made us sign a waiver two weeks ago. Though he didn’t “shut us down” because a cold snap was imminent, he stressed our furnace was dangerous to use and should only be switched on for the shortest periods of time and as infrequently as possible.
We called your office the next morning and faster than we could have hoped for, you had scheduled Larry to do the job for us. I am mortified that I let this go so long (Larry had given us an estimate 1 year ago, I had requested additional estimates and then dropped the ball, $3500 price tags have that effect on me!) and very, very grateful that your company was willing and able to service us so quickly.
I will tell you that my husband and I made our decision to go with Hudson Valley Chimney Service in part because of your standing with the Better Business Bureau. I intend to add my positive rating online this week.
Thank you for your prompt and friendly service on our furnace. Larry was completely professional and helpful with all our questions. I will be pleased to pass on Hudson Valley Chimney Service as a business to be used to all of my friends.
Jerome W. - Chelsea, NY
Beautiful and professional work, your team is the greatest! I am absolutely pleased and I have already recommended you to others who will contact you. Again thanks for being professional and expedient!
Helena V. - Staatsburg, NY
I just wanted to let you know that all your employees that I dealt with – from your wonderful office staff, Larry, and especially Ed were a pleasure to do business with. They were all prompt and courteous and very professional and knowledgeable.
Ed went above and beyond. They are hard workers. After they left you would never know anyone was here (except for their exceptional workmanship). Everything was cleaner than when they arrived.
I would highly recommend your company to anyone in need of your services.
It was a pleasure doing business with you.
Please thank Ed again. And thank you for having such a great staff.
Matt N - Hopewell Junction
These guys are the best. Very courteous and clean. They showed up when we were scheduled so I did not have to waste the whole day waiting around. We have used them for the past 4 years now after a bad experience with another local company. Matt in Hopewell Junction
Dr. Phil P. - Carmel, NY
At the beginning of November, one of your workers, Larry, and his able assistant, performed a number of tasks related to the operation of the wood stove in our house. These tasks centered around the installation of a chimney liner, cleaning of the existing chimney, etc. and lasted almost the entire day in duration.
Given the weather over roughly the past month, my wife and I have been operating the wood stove on a fairly consistent basis.
We wanted you to know that the stove, in its third year of use, has never operated more efficiently or effectively, virtually every aspect, from the starting of the fire, to giving off heat (the fan has never worked so well) to the downturn in the amount of wood being used, has seen drastic improvement.
We can only assume that the changes were a direct result of the very dedicated and professional work of your employees.
Spring is not all that far away and we will be sure to make contact for a cleaning, have a great holiday season.
Ernie C. - Pleasant Valley, NY
Just a note of thanks for having Ed and his co-worker come and check the leak on my chimney. Both men were professional and courteous. You and your company are a credit to the community and the Business community for standing behind your work after all the years.
If I ever I know of anyone needing chimney work, I will gladly recommend your company.
Rudolph R. - Cold Spring, NY
Thank you for sending a great crew for our various chimney projects. Lead beautifully by Eddie, they were effective and very fast. As a matter of fact, everyone I dealt with in your two offices was an exemplary worker, and you deserve great credit for finding, hiring and keeping them.
If it weren’t so expensive to do this kind of work, I would wish to work more often with your staff. As it is, I hope to see them only once a year, when I hope they’ll clean our flues without finding anything else that needs doing.
Best wishes for the holidays, which will be a lot warmer thanks to Hudson Valley Chimney / Ashleigh’s Hearth & Home, Inc.
Alda G. - Millerton, NY
I just had to write to tell you that I really miss your "merry band of chimney builders". Working with them the past 5 days was a pleasure. My new chimneys are beautiful! I am very satisfied with their work.
You should be proud of your men. As a customer, having delt with many contractors in the past, I can honestly say that they were the most polite and respectful. They all worked very hard, despite the high temperatures and humidity. Rob did a great job cleaning my very dirty chimneys that were housing treasures like birde's nests midst all the soot.
I'm sad that I am unable to use any of the fireplaces as yet, but at least we were able to remove those ugly foam boards from the front of each, and now the fireplaces look like fireplaces. I'm delighted that I no linger have to worry about "strange creatures" paying visits via the chimneys in the middle of the night. As soon as I am able, I will call to request your services once again to cintinue work on my chimneys to render them functional.
Thank you all very much.